Shipping policy

Order Processing Time:
All orders are processed within 2–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.

Shipping Methods & Delivery Time:
We offer the following shipping options:

  • Standard Shipping: 5–7 business days

  • Express Shipping: 2–3 business days

  • Overnight Shipping: 1 business day

Delivery times may vary depending on your location and external factors beyond our control, such as weather or carrier delays.

Shipping Costs:
Shipping charges are calculated at checkout based on the weight, dimensions, and destination of your order. Occasionally, we may offer free shipping promotions—please check our website for current offers.

Order Tracking:
Once your order ships, you will receive a tracking number via email. You can use this number to track your shipment on the carrier’s website.

International Shipping:
We currently ship to select international destinations. International shipping rates and delivery times will apply. Customers are responsible for any customs duties, taxes, or additional fees.

Lost or Damaged Packages:

  • If your order is lost in transit, please contact us immediately at weirdsmart@gmail.com.

  • For damaged items, please provide a photo of the damaged product and packaging within 48 hours of delivery for replacement or refund.